Perception of quality of care Research Paper Example | Topics and Well Written Essays - 1000 words

Perception of quality of care - Research Paper ExampleTherefore, incentive payments or penalties to in long-suffering hospital care pull up stakes be base partly on these results of these satisfaction surveys. The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a national survey that is standardized and publicly reported on patients perception of hospital care. HCAHPS is used as an instrument to collect data in an organized manner (HCAHPS, 2012). The HCAHPS survey is administered to a random sample of hospitalized patients amid 2 days and 1 months after discharge.The purpose of this study is to evaluate if sucks perceive the HCAHPS scores to be an accurate instrument in capturing the quality of patient care. Also, the researcher will review what variables affect patient satisfaction in the hospital setting as well as look at the nurses point of view on quality of care.The participants in the proposed study will include nurses that work on the teleme try, medical surgical, progressive cardiac unit, clinical transition unit, PACU and surgical recovery unit. Years of experience will range from novice to expert nurse, which includes one month to 25 or more eld of nursing experience. Male and female nurse will both be given opportunity to complete the survey. A diversity of nurses work for the current hospital and so the demographic details will be obtained during the survey. Clinical Nurses at this facility education level range from diploma to MSN vigilant nurses. Many of the associated prepared nurses are currently in school studying for their BSN. The research anticipates at least 50 nurses to participate in the study with 30 participants being helter-skelter picked.Inclusion criteria will be any nurse with a least one month of experience that has discharged a patient to home. Exclusion will be nurse that dont work in a clinical setting, get down less than one month of experience or have never discharged a patient to home. T he researcher has an eight year work